Accounts Receivable Specialist

IN Auditor of State; Indianapolis (IN); On-site; USD 33,000 - 40,000; Full time

Job summary

The Hoosier Lottery in Indiana is seeking an Accounts Receivable Specialist to ensure financial transactions comply with accounting policies and internal controls. You will perform detailed reconciliations, research variances, and prepare entries that support accurate reporting, while assisting retailers and internal customers with AR inquiries.

The role requires a Bachelor's degree in accounting, finance, or business administration (or equivalent experience), strong customer service skills, and

Qualifications

• Bachelor’s degree in accounting, finance, or business administration or equivalent professional experience.
• Strong understanding of accounting principles and GAAP compliance.
• Experience with Great Plains automated accounting system.
• Ability to analyze financial data, reconcile complex accounts, and resolve discrepancies.

Responsibilities

• Serve as the primary point of contact for the accounting support hotline and departmental email inbox.
• Provide daily assistance to the Accounting Manager during the State Fair.
• Perform daily, monthly, and event-based reconciliations for regional offices, vending machine transactions, and promotional events.
• Review, analyze, and resolve discrepancies in online and instant-ticket transactions, ensuring alignment across internal systems and the Lottery’s online vendor.
• Process and document all NSF items, outstanding balances, and delinquent accounts in accordance with policy.
• Prepare and post general ledger journal entries into Great Plains with accuracy.
• Monitor retailer accounts to identify credit risks and apply restrictions where needed.

Skills

Customer service

Accounting principles

Financial analysis

Account reconciliations

AR inquiries

Education

Bachelor's degree in accounting, finance, or business administration

Tools

Great Plains

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Hoosier Lottery:

The mission of the Hoosier Lottery is to return maximum net income to the state in a socially responsible manner. By embracing our core values, we're better able to live up to our mission. Our core values are:

• Have a passion for excellence
• Be customer and consumer-centric
• Operate with the highest level of integrity
• Foster creativity, teamwork, and collaboration
• Commit to the growth and development of our team

Role Overview:

The Accounts Receivable Specialist is responsible for ensuring all financial transactions comply with established accounting policies and internal controls. This role performs detailed reconciliations, researches variances, and prepares accounting entries that support accurate financial reporting. Support retailers and internal customers by resolving accounts receivable inquiries.

Salary:

The salary for this position traditionally starts at $36,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

• Serves as the primary point of contact for the accounting support hotline and departmental email inbox.
• Provides daily assistance to the Accounting Manager during the State Fair.
• Perform daily, monthly, and event-based reconciliations for regional offices, vending machine transactions, and promotional events.
• Review, analyze, and resolve discrepancies in online and instant-ticket transactions, ensuring accurate alignment across internal systems and the Lottery’s online vendor (Brightstar).
• Process and document all NSF items, outstanding balances, and delinquent accounts in accordance with Collections Policy and internal accounting standards.
• Evaluate and process credit adjustment requests; prepare and post manual adjustments following established approval protocols.
• Prepare, verify, and enter general ledger journal entries into Great Plains, ensuring accuracy.
• Maintain accounting documentation including reconciliation and journal entry support, damaged tickets, and problem-claim records to ensure audit readiness.
• Monitor retailer accounts to identify credit risks, apply credit restrictions when appropriate, and ensure proper controls over receivables.
• Review, analyze, and resolve reports from multiple accounting and vendor systems to confirm completeness, accuracy, and balance of financial transactions.
• Perform vendor maintenance and oversee accurate setup within accounting software.
• Track accounts placed with external collection agencies and reconcile payments received.
• Review retailer incentive payments for compliance and remove ineligible retailers.
• Contribute to the development, revision, and documentation of accounting policies and procedures.
• Support financial processes related to mid‑day drawing operations.
• Perform additional accounting duties as assigned by management.

What You'll Need for Success:

• Bachelor’s degree in accounting, finance, or business administration, or equivalent professional experience.
• Strong customer service skills.
• Strong understanding of accounting principles and experience working with Great Plains automated accounting system.
• Proven ability to analyze financial data, reconcile complex accounts, and resolve discrepancies.
• Ability to evaluate existing accounting processes and recommend improvements to enhance accuracy and control.
• Proficiency in performing detailed mathematical calculations and financial analysis.
• Strong organizational skills with ability to manage multiple accounting tasks in a fast‑paced environment.
• Professionalism and discretion when handling sensitive financial information.
• Commitment to maintaining compliance with GAAP, internal controls, and applicable state and federal regulations.
• Ability to handle difficult situations with professionalism and tact.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full‑time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi‑weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully‑funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail].