Temporary Cruise Terminal Agent - Weekend Customer Service

Port Of Bellingham; Bellingham (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Port of Bellingham is seeking a Temporary Terminal Agent to support the Alaska Ferry system at the Bellingham Cruise Terminal. This is a peak-season or year-round role, less than 20 hours per week, with weekend availability required.

The job emphasizes customer service, custodial duties, traffic control, and basic terminal operations. Required: reliable customer service history, ability to handle cash, and compliance with safety and MARSEC procedures.

Qualifications

• Minimum two years of prior customer service experience.
• Cash handling experience preferred (at least one year).
• Must be able to obtain CPR/First Aid certification after hire.
• Valid Washington state driver’s license.

Responsibilities

• Handle ticketing duties for Alaska Marine Highway during sailing days.
• Perform custodial tasks: clean restrooms, sweep, mop, wash windows, dust, vacuum.
• Provide traffic control and assist with vehicle staging at the terminal.
• Assist with terminal grounds upkeep and light maintenance as needed.
• Follow emergency procedures and MARSEC security; assist in emergencies.
• Support terminal operations, events, and shore side activities.
• Conduct security checks and maintain orderly warehouse storage.
• Assist with flag raising/lowering and maintain flags in good condition.

Skills

Customer service

Cash handling

Interpersonal skills

Communication skills

Time management

Safety-minded

Tools

Microsoft Office

Ticketing systems

Job description

The Port of Bellingham is seeking a Temporary Terminal Agent to support the Alaska Ferry system at the Bellingham Cruise Terminal. This is a peak-season or year-round role, less than 20 hours per week, with weekend availability required.

The job emphasizes customer service, custodial duties, traffic control, and basic terminal operations. Required: reliable customer service history, ability to handle cash, and compliance with safety and MARSEC procedures.