Part-Time Customer Service & Operations Associate

Inter-Island Ferry Authority; Craig (AK); On-site; USD 22,000 - 30,000; Part time

Job summary

The Inter-Island Ferry Authority is seeking a Customer Service & Operations Assistant to support daily operations by assisting customers, handling routine administrative tasks, and keeping work areas organized in Craig, Alaska.

This entry-level role is ideal for dependable individuals willing to learn, with no prior professional experience required; part-time 10–20 hours weekly including some evenings and weekends.

Qualifications

• Dependable, willing to learn, team player with good communication and a positive attitude.

Responsibilities

• Greeting customers and answering basic questions.
• Providing friendly and professional customer service.
• Answering phones and directing questions as appropriate.
• Completing basic paperwork and data entry.
• Keeping work areas clean, organized, and ready for customers.
• Following workplace procedures and safety requirements.
• Communicating clearly with supervisors and coworkers.
• Helping coworkers during busy periods.
• Completing assigned tasks accurately and on time.
• Learning new duties and procedures as assigned.
• Handling unexpected situations calmly and asking for assistance when necessary.

Skills

Customer service

Communication

Teamwork

Data entry

Job description

The Inter-Island Ferry Authority is seeking a Customer Service & Operations Assistant to support daily operations by assisting customers, handling routine administrative tasks, and keeping work areas organized in Craig, Alaska.

This entry-level role is ideal for dependable individuals willing to learn, with no prior professional experience required; part-time 10–20 hours weekly including some evenings and weekends.