Temporary Client Onboarding Coordinator

Hawthorne Lane; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Professional development opportunities

Supportive team environment

Job summary

Hawthorne Lane, a finance firm in Baltimore, MD, is seeking a temporary Client Operations Assistant for a six-to-eight-month commitment. The role involves supporting the onboarding processes for clients, requiring strong organizational skills and effective communication across teams.

The ideal candidate will have a degree and at least one year of experience in a customer service role. This position emphasizes attention to detail and proactive problem-solving in a fast-paced environment.

Qualifications

• At least one year of experience in client operations or a related field.
• Ability to maintain accurate workflows and documentation.
• Proactive approach to anticipate needs and meet deadlines.

Responsibilities

• Serve as key operational support resource for the client onboarding lifecycle.
• Partner with teams to validate and track client documentation.
• Monitor workflow requests and ensure timely task completion.

Skills

Customer service

Communication

Administrative skills

Detail-oriented

Analytical thinking

Education

Degree in relevant field

Job description

Hawthorne Lane, a finance firm in Baltimore, MD, is seeking a temporary Client Operations Assistant for a six-to-eight-month commitment. The role involves supporting the onboarding processes for clients, requiring strong organizational skills and effective communication across teams.

The ideal candidate will have a degree and at least one year of experience in a customer service role. This position emphasizes attention to detail and proactive problem-solving in a fast-paced environment.