Temporary Admissions Student Recruiter/Tour Guide

Berklee College of Music; Boston (MA); On-site; USD 49,594,000 - 52,349,000; Part time

Benefits offered by this job

Flexible schedule

Experience with campus events

Job summary

Berklee College of Music is seeking student recruiters/tour guides to support campus visits and admissions outreach on the Boston campus. You will greet visitors, conduct tours, and provide information about Berklee programs to prospective students and families.

Ideal candidates are current Berklee students with at least 2 semesters in residence, a GPA of 3.5+, and a demonstrated outgoing personality. This is a student employment role under the Berklee Office of Admissions.

Qualifications

• Must be enrolled as a Berklee student in good standing.
• Must have GPA 3.5 or higher and be in residence at Berklee Boston Campus for at least 2 semesters.
• Excellent standing within the Berklee community; enthusiastic and communicative.
• Demonstrates outgoingness and involvement in the Berklee community on- and off-campus.
• Ability to act with maturity, responsibility and judgment as a representative of the conservatory.

Responsibilities

• Conduct campus visit programs including tours, open houses and information sessions.
• Greet Admissions visitors as first point of contact.
• Learn Berklee programs and speak about majors to prospective students and families.
• Assist with auditions and interviews.
• Maintain confidentiality of applicants and materials.
• Respond to inquiries in a friendly and professional manner and direct to staff as needed.
• Check in guests for tours and sessions and suggest additional activities.
• Make outbound calls to applicants and high-potential students.
• Stay current with communications and ensure media is operational during visits.
• Participate in events like Open House and Audition Weekends.

Skills

Public speaking

Interpersonal skills

Customer service

Team player

Education

2 semesters in residence

GPA 3.5 or higher

Job description

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.

• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

• Have a valid United States Social Security Number (SSN).

• Remain in “valid” Visa status as applicable.

• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

• Federal Work Study student may apply.

• In good disciplinary standing.

• Must be located in the U.S.

For complete program details, please go to our website: www.berklee.edu/se

Under the direct supervision and mentoring of the Campus Visit Manager, the Berklee Admissions Student Recruiters/Tour Guides carry out the various campus visit programs provided by the Berklee Office of Admissions. Additionally, Berklee Admissions Student Recruiters/Tour Guides staff the Front Desk area and assist with other tasks throughout the Office of Admissions. The Berklee College of Music Office of Admissions seeks responsible students from all majors who possess an upbeat personality to give campus tours and to act as positive representatives and ambassadors of the student body at Berklee College of Music. Priority is given to students that have successfully worked or are currently working as a Berklee Admissions Ambassador.

Required Experience and Skills:

• Minimum of 2 semesters of study in residence at the Berklee College of Music, Boston Campus.

• GPA must be in good academic standing, preferred GPA of 3.5 or higher.

• Excellent standing within the Berklee community; exemplary student of instrument and/or chosen field of study and possesses a contagious enthusiasm and desire to share about Berklee.

• Demonstrates outgoingness and involvement in the Berklee community, both on- and off-campus.

• Ability to act with exceptional maturity, responsibility, and judgment as a representative of the conservatory

• Thorough understanding and strong belief in Berklee’s mission and vision.

Essential Duties and Responsibilities:

• Conduct various campus visit programs, including campus tours, open house events, information sessions, audition events, and other programs and events as assigned

• Greet all Admissions visitors as their first point of contact.

• Have knowledge of all Berklee College of Music programs and willingness to learn and speak about the different majors.

• Must have the ability to take initiative and contribute to the campus visit experience for prospective students and their families.

• Assist with Audition and Interview events

• Must maintain confidentiality of all applicants and application materials.

• Respond to all phone, email, and in-person inquiries and questions in a friendly, accurate and professional manner. Direct to the appropriate staff member or office, regardless of whether or not it is admissions related. Contact other campus departments or staff persons on behalf of the visitor.

• Check in guests for tours, information sessions, and other programs.

• Recommend tours/information sessions as appropriate. Suggest other activities that may improve a campus visit experience.

• Make outgoing phone calls to new applicants and high-rated prospective students.

• Stay current with communications from supervisors, including Salesforce, Facebook, email, and written messages.

• Ensure that media is operational during business hours (TV screen, Keynote/Prezi presentation, Mac, etc.)

• Make every effort to be available for all admissions related events such as Open House events and Audition Weekends.

• Perform administrative and data entry tasks as assigned, including work for other Admissions staff.

• Keep desks and floors free of trash and debris and do other duties as assigned.

Hourly Rate: $17.51

Hiring Manager: Munro Campbell