Temp-to-Hire Inbound Call Center Rep – Child Support

Conduent

Milwaukee (WI)

On-site

USD 19,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Competitive pay
Benefits from day one
PTO and holidays
Paid training
Career growth
Inclusive work environment

Job summary

Conduent is seeking a Temp-to Hire Call Center Representative in Milwaukee to handle inbound calls about Wisconsin child support receipts and disbursements in a fast-paced, high-volume environment.

You will use multiple systems, document calls, and follow scripts and procedures. The role offers day-one benefits, paid training, and opportunities for career growth. Hours are 8:00 am to 4:30 pm, Monday through Friday, with a path to permanent hire based on performance.

Qualifications

  • High school diploma or GED required.
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced call center environment.
  • Basic computer skills and ability to navigate multiple systems.
  • Reliable attendance and strong work ethic.
  • Background check.

Responsibilities

  • Provide professional customer service support via inbound calls.
  • Handle high-volume call center interactions efficiently and accurately.
  • Resolve customer inquiries, issues, and complaints in a timely manner.
  • Maintain accurate records through data entry and system updates.
  • Follow company processes, compliance standards, and quality guidelines.
  • Meet productivity, attendance, and performance metrics.
  • Collaborate with team members to improve customer satisfaction.

Skills

Customer service
Communication

Education

High School Diploma or GED

Job description

Conduent is seeking a Temp-to Hire Call Center Representative in Milwaukee to handle inbound calls about Wisconsin child support receipts and disbursements in a fast-paced, high-volume environment.

You will use multiple systems, document calls, and follow scripts and procedures. The role offers day-one benefits, paid training, and opportunities for career growth. Hours are 8:00 am to 4:30 pm, Monday through Friday, with a path to permanent hire based on performance.

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