Temp Scheduling & Call Coordinator for Agents

Wilson; Greensburg (Westmoreland County); On-site; USD 25,000 - 30,000; Part time

Job summary

Wilson in Greensburg, PA is seeking a Temporary Administrative Assistant for a 3-month contract to serve as the first point of contact, handling professional telephone support and coordinating appointment scheduling for agents.

Responsibilities include answering calls, directing messages, scheduling and rescheduling appointments, maintaining calendars, and ensuring confidentiality and accurate client records while delivering courteous, detail-oriented service.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, receptionist, or administrative experience preferred.
• Strong verbal communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to handle a high volume of calls professionally and efficiently.
• Proficiency with Microsoft Outlook, telephone systems, and basic computer applications.
• Ability to maintain confidentiality and accuracy when handling information.

Responsibilities

• Answer incoming telephone calls in a professional, courteous, and timely manner.
• Direct calls and relay messages as appropriate.
• Schedule, confirm, and coordinate appointments for agents.
• Manage agent calendars and appointment availability.
• Reschedule or cancel appointments as requested by clients or agents.
• Maintain accurate appointment records and client information.
• Provide basic information to callers and address routine inquiries.
• Ensure all communications are handled with professionalism and confidentiality.

Skills

Verbal communication

Interpersonal skills

Organization

Calendar management

Multitasking

Microsoft Outlook

Confidentiality

Attention to detail

Punctuality

Customer focus

Education

High school diploma

Tools

Telephone systems

Basic computer applications

Job description

Wilson in Greensburg, PA is seeking a Temporary Administrative Assistant for a 3-month contract to serve as the first point of contact, handling professional telephone support and coordinating appointment scheduling for agents.

Responsibilities include answering calls, directing messages, scheduling and rescheduling appointments, maintaining calendars, and ensuring confidentiality and accurate client records while delivering courteous, detail-oriented service.