Scheduling Assistant

civil-recruit; Union (NJ); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Elizabethtown Gas is seeking a Scheduler Assistant to join a team ensuring regulatory compliance and efficient customer workload handling. This temporary, hybrid position supports administrative functions with 1–3 onsite days weekly at the SJI Green Lane office in New Jersey.

The role is a six-month contract with potential extension and a 7:00 AM–4:00 PM EST shift. Responsibilities include outbound scheduling calls, coordinating permits and traffic control, updating scheduling and workforce

Qualifications

• Confident in making clear, professional calls to schedule customer appointments.
• Experience managing schedules, permits, and system updates on time.
• Organized and able to prioritize tasks in a busy setting.
• Experience with office support and general admin duties.
• Comfortable handling records, paperwork, and data entry.
• Accurate when entering information into scheduling systems.
• Familiar with assigning work orders and using scheduling tools.
• Proficient in Microsoft Outlook, Excel, and Word.

Responsibilities

• Make outbound calls to customers to schedule appointments.
• Coordinate permits, mark outs, and traffic control as needed.
• Update workforce management systems with weekly/monthly schedules.
• Assign work orders to field crews in scheduling systems.
• Retrieve service cards and records as needed.
• Carry out additional job-related duties as assigned.

Skills

Scheduling

Scheduler

Data entry

Excel

Outbound calls

Tools

Workforce management systems

Scheduling tools

Job description

Summary

The Scheduler Assistant is part of a team responsible for ensuring Elizabethtown Gas complies with regulations and completes the customer workload. This temporary role will support administrative functions.

This hybrid role requires 1 to 3 days onsite weekly at the SJI Green Lane office. It is a six-month contract with the potential for an extension.

Shift: 7:00 AM to 4:00 PM EST

Generally days onsite are Tuesday, Wednesday, Thursday with flexibility once the worker is fully trained.

Responsibilities

• Make outbound calls to customers to schedule appointments.
• Assist in coordinating permits, mark outs, and traffic control if required for scheduled work.
• Help in updating workforce management systems with weekly/monthly schedules.
• Assign work orders to field crews within the workforce management systems.
• Retrieve service cards and records as needed.
• Carry out other job-related duties as assigned.

Requirements

• Confident making clear, professional calls to schedule customer appointments.
• Skilled at managing schedules, permits, and system updates on time.
• Able to stay organized and prioritize tasks in a busy setting
• Experience with office support and general admin duties.
• Comfortable handling records, paperwork, and data entry.
• Accurate when entering information into scheduling systems.
• Familiar with assigning work orders and using scheduling tools.
• Proficient in Microsoft Outlook, Excel, and Word.

Skills

• Scheduling
• scheduler
• data entry
• excel
• outbound calls