Temp Patient Financial Counselor — Help Patients Navigate Billing

salinasvalleyhealth; Salinas (CA); On-site; USD 41,000 - 49,000; Full time

Job summary

Salinas Valley Health in Salinas, CA is seeking a Temporary Financial Counselor in the Patient Financial Services department. You will evaluate patients' ability to pay bills, arrange payment plans, and pursue collections when needed, while offering alternatives to finance hospitalization.

The role involves processing documents, handling inquiries, and liaising with third-party payors to optimize payment outcomes.

Qualifications

• Experience in patient billing or collection within a healthcare setting.
• Familiarity with medical terminology and coding concepts.
• Ability to operate computer systems and manage electronic records.
• Knowledge of government programs related to patient assistance.

Responsibilities

• Evaluates patient's ability to pay bills and arranges payment schedules.
• Follows up with responsible parties for non-payment of bills.
• Provides patients with alternatives to finance hospitalization.
• Answers inquiries accurately and courteously.
• Enters detailed comments into the computer system.
• Maintains records and files account transactions.

Skills

Collections experience

Medical terminology

Computer experience

General billing

Governmental program knowledge

Education

High school diploma or GED

Job description

Salinas Valley Health in Salinas, CA is seeking a Temporary Financial Counselor in the Patient Financial Services department. You will evaluate patients' ability to pay bills, arrange payment plans, and pursue collections when needed, while offering alternatives to finance hospitalization.

The role involves processing documents, handling inquiries, and liaising with third-party payors to optimize payment outcomes.