Temporary - Financial Counselor

01 Salinas Valley Health Medical Center; United States; Sur place; USD 41 000 - 49 000; Plein temps

Résumé du poste

Salinas Valley Health Medical Center is seeking a Temporary Financial Counselor for the Patient Financial Services team. The position supports billing, collections, and patient assistance—ensuring timely payments and access to charity programs.

The role requires strong phone and computer skills, familiarity with medical terminology, and the ability to interpret for non-English speakers. Work hours are 8:00am-4:30pm, weekdays.

Qualifications

• High school education or GED required.
• 1+ year of medical billing or patient collections experience.
• Familiarity with government coverage programs.
• Proficient in basic computer systems and data entry.

Responsabilités

• Evaluate patients' ability to pay and arrange payment schedules.
• Follow up with responsible parties for non-payment.
• Inform patients about charity care options and assistance programs.
• Process payments for pre-registered, in-house, and discharged patients.
• Enter detailed notes into the computer system.
• Interprets for non-English speaking patients.
• Respond to inquiries from collection agencies.
• Maintain records and prepare correspondence, liens and notices.

Connaissances

Billing

Medical terminology

Computer literacy

Interpreting (non-English)

Formation

High School Diploma or GED

Description du poste

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Department: Patient Financial Services Temporary Financial Counselor Position Type: Temporary - Agency Assignment 3-6 months assignment Schedule: Full Time - Monday-Friday 8:00am - 4:30pm

Job Description Works under the supervision of the Business Services Coordinator. Evaluates patient's ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization. Performs other duties as assigned. Composes and types letters, liens and probate claims. Arranges for and collects payments for pre-registered patients, in-house and discharged patients. Answers inquiries accurately and courteously. Enters detailed comments into the computer system. Evaluates and processes incoming mail. Maintains a system for periodic review and follow-up on unpaid accounts. Greets patients and public politely. Responds to inquiries from collection agencies. Receives required documentation for charity care patients. Provides patients with options of program coverage and assists with completion of applications. Receives and reviews all admissions with self-pay portion for possible third-party governmental coverage. Follows up with responsible parties and third-party payor on unpaid accounts. Refers accounts to outside collection agencies when collection efforts have been exhausted. Processes loan applications. Processes bankruptcy notices. Maintains records and files account transaction, hard copy and computer system. To be vigilant of co-members desk when vacant. Interprets for non-English speaking patients/public. Performs other duties as assigned.

Education:

Work requires knowledge generally acquired through a high school education or GED.

Licensure:

None.

Experience:

One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.

Pay Range:

The hourly rate for this position is $29.47 - $35.47. The range displayed on this job posting reflects the target for new hire salaries for this position

Job Specifications:

• Union: NUHW
• Work Shift: Day Shift
• FTE: 1.0
• Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Salinas Valley Health, formerly Salinas Valley Memorial Hospital, founded in 1953, is the cornerstone of what would eventually become Salinas Valley Health. Today, we serve thousands of individuals and families just like you throughout the Salinas Valley, Monterey Peninsula and the surrounding region. Each year, our highly trained team of healthcare professionals takes our renowned quality of patient care to the next level. Our team actively utilizes the latest medical techniques with our state-of-the-art technology to improve your health and well-being. In many cases this provides you and your family the opportunity to receive specialized care right here in your own community, without the need for travel. Our 263-bed acute care medical center employs more than 2,036 people and has a medical staff of more than 300 board-certified physicians across a broad spectrum of specialties, all dedicated to your care.