Patient Financial Advocate

01 Salinas Valley Health Medical Center; United States; On-site; USD 41,000 - 49,000; Full time

Job summary

Salinas Valley Health Medical Center is seeking a Temporary Financial Counselor for the Patient Financial Services team. The position supports billing, collections, and patient assistance—ensuring timely payments and access to charity programs.

The role requires strong phone and computer skills, familiarity with medical terminology, and the ability to interpret for non-English speakers. Work hours are 8:00am-4:30pm, weekdays.

Qualifications

• High school education or GED required.
• 1+ year of medical billing or patient collections experience.
• Familiarity with government coverage programs.
• Proficient in basic computer systems and data entry.

Responsibilities

• Evaluate patients' ability to pay and arrange payment schedules.
• Follow up with responsible parties for non-payment.
• Inform patients about charity care options and assistance programs.
• Process payments for pre-registered, in-house, and discharged patients.
• Enter detailed notes into the computer system.
• Interprets for non-English speaking patients.
• Respond to inquiries from collection agencies.
• Maintain records and prepare correspondence, liens and notices.

Skills

Billing

Medical terminology

Computer literacy

Interpreting (non-English)

Education

High School Diploma or GED

Job description

Salinas Valley Health Medical Center is seeking a Temporary Financial Counselor for the Patient Financial Services team. The position supports billing, collections, and patient assistance—ensuring timely payments and access to charity programs.

The role requires strong phone and computer skills, familiarity with medical terminology, and the ability to interpret for non-English speakers. Work hours are 8:00am-4:30pm, weekdays.