Temp Patient Experience & Scheduling Coordinator

Proficio Therapy Services Llc; Pleasanton (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Flexible spending account

Health insurance

Paid time off

Vision insurance

Job summary

Proficio Therapy Services Llc is seeking an organized administrative professional to support clinical operations in Pleasanton, CA. The role involves handling phone inquiries, converting new leads to patients, and scheduling to maintain clinic capacity across providers.

The ideal candidate will have a Bachelor’s degree and strong experience in medical office administration, customer service, and project management.

Qualifications

• Bachelor's degree required.
• Experience in Medical Office Administration/Management, Sales, Customer Service and Project Management.
• Technological literacy with Google Suite, Microsoft Office and phone systems.
• Salesforce experience is a plus.
• Ability to multitask in a fast-paced environment and maintain accuracy.

Responsibilities

• Answering phones.
• Converting new leads into patients.
• Rescheduling canceled appointments.
• Maintaining full capacity for all providers through scheduling actions.
• Collecting co-pays.
• Processing medical records requests.
• Completing registration forms.
• Anticipating staff/patient/family needs and responding with high-level care.
• Registers and orients all patients to clinic policies.
• Maintain client records.

Skills

Medical Office Administration

Customer Service

Scheduling

Sales

Project Management

EMR/Epic experience

Teamwork

Education

Bachelor's Degree

Tools

Salesforce

Google Suite

Microsoft Office

Epic EMR

Job description

Proficio Therapy Services Llc is seeking an organized administrative professional to support clinical operations in Pleasanton, CA. The role involves handling phone inquiries, converting new leads to patients, and scheduling to maintain clinic capacity across providers.

The ideal candidate will have a Bachelor’s degree and strong experience in medical office administration, customer service, and project management.