Clinic Operations Leader

Proficio Therapy Services; San Jose (CA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Cell phone allowance

401(k)

Job summary

Proficio Therapy Services in California is seeking an Administrative role to support our growing network of clinics. You will greet families, schedule sessions, manage onboarding and document collection, and help maintain clinic operations.

The position emphasizes strong communication, organization, and teamwork with HR and clinical staff. Competitive pay, benefits, and growth opportunities are offered as we expand across the region.

Qualifications

• High school diploma or equivalent.
• Prior administrative or customer service experience preferred.
• Strong written and verbal communication skills.
• Strong organizational skills, time management, and computer proficiency.
• Strong leadership, analytical, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including evenings.
• Fingerprinting and background checks required.
• TB clearance required.

Responsibilities

• Conduct facility tours for families and potential employees.
• Lead Management (Speech only) - manage inbound leads for clinics and schedule.
• Manage ongoing schedules and rescheduling with families.
• New Client onboarding and upload disclosures to EMR.
• Manage co-payment collections in the clinic.
• Employee onboarding and coordination with HR.
• Employee separation assistance and asset recovery.
• Maintain clinic tidiness and supplies within budget.
• Maintain emergency protocols and conduct training and drills.
• Support clinical team with materials as needed.

Skills

Communication

Organization

Leadership

Customer service

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

EMR software

Scheduling software

Job description

Proficio Therapy Services in California is seeking an Administrative role to support our growing network of clinics. You will greet families, schedule sessions, manage onboarding and document collection, and help maintain clinic operations.

The position emphasizes strong communication, organization, and teamwork with HR and clinical staff. Competitive pay, benefits, and growth opportunities are offered as we expand across the region.