Temp Operations Systems Services Coordinator

University of South Carolina; South Carolina; On-site; USD 22,000 - 29,000; Full time

Job summary

University Housing at the University of South Carolina is seeking a Temp Operations Systems Services Coordinator in Columbia, SC. The role handles inbound calls, coordinates with maintenance teams, and supports student staff with supervision and training.

The position is full-time, 40 hours per week, with standard hours 8am–4:30pm or 9:30am–6:00pm and occasional holiday work during the Christmas period. Salary is paid hourly at $16.85, and benefits apply for temporary staff working at least 30

Qualifications

• Attention to detail and organization.
• Ability to work independently and manage tasks.
• Customer service experience and knowledge.
• Experience resolving conflicts with customers.
• High school diploma or equivalent.

Responsibilities

• Answer inbound calls and clarify maintenance-related inquiries from staff and contractors.
• Attend staff meetings regularly.
• Coach and supervise student staff.
• Perform other duties as assigned.
• Be able to work until 6pm.

Skills

Attention to detail

Independent worker

Customer service

Conflict resolution

High school diploma

Education

High school diploma or equivalent

Job description

Temp Operations Systems Services Coordinator

This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Salary $16.85/hour

Location of Vacancy Columbia, SC

Part/Full Time Full Time

Hours per Week 40

Work Schedule

• Standard work hours are 8am – 4:30 pm and 9:30 am – 6:00 pm.
• You will also work over the Christmas holidays while the University is closed.
• Must be willing to work a flexible schedule to meet the needs of the department.

Benefits for Temporary Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers temporary employees expected to work at least 30 hours per week health and life insurance, flexible spending accounts and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu.

About USC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Advertised Job Summary

University Housing is seeking a highly motivated, energetic, and dedicated person to serve as a Operations Systems Services Coordinator.

Responsibilities

• Responsible for answering inbound calls and providing clarification to maintenance personnel regarding any follow up customer service. Frequently escorts outside contractors inside residence halls
• Attend staff meetings on a regular basis
• Coaching, training, and supervision with student staff
• Other duties as assigned
• Must be able to work until 6pm

Qualifications

• Attention to detail and organization
• Able to work on own
• Experience and strong Customer Service Knowledge
• Experience in conflict resolution with Customers
• High school graduate or equivalent.

EEO Statement

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety/Security Sensitive or Requires a CDL No Hazardous weather category Essential