Patient Services Concierge - Medical Office

Dignity Health; Stockton (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Dignity Health Medical Foundation in Stockton, CA is seeking a Medical Office Representative to greet patients, answer calls, collect demographics and insurance information, verify eligibility, and schedule appointments using our practice management system. You will provide empathetic service, follow scripted greetings and closings, and support daily clinic operations.

Six months outpatient or equivalent experience, high school diploma, and strong interpersonal and organizational skills are

Qualifications

• Six months’ experience in outpatient setting as Medical Office Receptionist or equivalent.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills.
• Keyboarding and computer software proficiency.

Responsibilities

• Greet patients and visitors and provide excellent customer service.
• Answer and route incoming calls; distribute messages.
• Collect and update demographics and insurance information; verify eligibility.
• Schedule appointments using the electronic practice management system and support daily clinic operations.

Skills

Customer service

Interpersonal skills

Organization

Keyboarding

Office equipment

Education

High School diploma

Tools

Electronic practice management system

Multi-line phones

Job description

Dignity Health Medical Foundation in Stockton, CA is seeking a Medical Office Representative to greet patients, answer calls, collect demographics and insurance information, verify eligibility, and schedule appointments using our practice management system. You will provide empathetic service, follow scripted greetings and closings, and support daily clinic operations.

Six months outpatient or equivalent experience, high school diploma, and strong interpersonal and organizational skills are