Temp Eligibility Advisor I – Social Services Impact

Texas Health and Human Services; Brownwood (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) seeks an Eligibility Advisor I for a temporary role in Brownwood, TX. The position focuses on determining eligibility for SNAP, TANF, Medicaid, and related programs within AES, delivering high-quality customer service to Texans.

The role requires strong communication, data-entry accuracy, and the ability to thrive in a fast-paced, policy-driven environment. Benefits include paid health insurance (for full-time), pension, and job stability in a

Qualifications

• High School Diploma or GED required; 60 semester hours or 90 quarter hours preferred.
• One year of customer service experience with public contact is required.
• Experience interviewing clients and gathering personal information is preferred.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Enter data into a computer-based eligibility system and compute benefits.
• Process work according to regulations, guidelines and timeframes.
• Overtime may be required by management.

Skills

Interviewing clients

Data entry

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma or GED

60 sem hours / 90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) seeks an Eligibility Advisor I for a temporary role in Brownwood, TX. The position focuses on determining eligibility for SNAP, TANF, Medicaid, and related programs within AES, delivering high-quality customer service to Texans.

The role requires strong communication, data-entry accuracy, and the ability to thrive in a fast-paced, policy-driven environment. Benefits include paid health insurance (for full-time), pension, and job stability in a