Teller Ops Supervisor: Lead Tellers & Service

MidFirst Bank; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

MidFirst Bank in Phoenix is seeking a Teller Operations Supervisor to provide leadership to Tellers, ensuring a high level of customer service. Responsibilities include coaching Tellers, managing schedules, training new staff, and conducting cash audits.

The ideal candidate should have at least two years of banking experience, strong leadership skills, and excellent customer service abilities. Join us in fostering a welcoming environment while ensuring compliance with banking standards.

Qualifications

• Minimum of two years external banking experience in a teller role.
• Demonstrated leadership experience.
• Proven knowledge of standard banking procedures and regulations.

Responsibilities

• Coach Tellers to identify customer opportunities.
• Manage work schedules and assign daily tasks.
• Perform monthly cash audits and procedures.

Skills

Customer service skills

Leadership experience

Banking product knowledge

Attention to detail

Teamwork

Proficiency with Microsoft Office

Job description

MidFirst Bank in Phoenix is seeking a Teller Operations Supervisor to provide leadership to Tellers, ensuring a high level of customer service. Responsibilities include coaching Tellers, managing schedules, training new staff, and conducting cash audits.

The ideal candidate should have at least two years of banking experience, strong leadership skills, and excellent customer service abilities. Join us in fostering a welcoming environment while ensuring compliance with banking standards.