Teller Operations Leader

Blackhawk Community Credit Union; Beloit (WI); On-site; USD 52,000 - 64,000; Full time

Job summary

Blackhawk Community Credit Union in Beloit, WI is seeking an Operations & Teller Supervisor to lead the teller team, oversee daily operations, and support the Branch Manager in delivering outstanding member service.

This role emphasizes regulatory compliance, coaching staff, balancing vault operations, and maintaining accurate records, with a focus on reliable, secure financial processing.

Qualifications

• Associate degree or equivalent knowledge, skills, and abilities typically acquired through work experience.
• Must be at least 18 years of age.
• Previous Teller experience, or equivalent experience serving customers.
• Previous experience in supervision of teller staff and/or lead teller duties.
• Previous experience recommending products and plans to improve a customer’s financial position.

Responsibilities

• Supervise teller staff and daily teller line operations.
• Support Branch Manager and Assistant Branch Manager in daily functions.
• Ensure accurate, compliant transaction processing.
• Foster a positive member experience and teamwork.
• Provide training and performance feedback to teller staff.
• Oversee vault cash operations, TCRs/TCDs, and balancing.

Skills

Interpersonal communication

Leadership

Regulatory compliance

Attention to detail

Coaching & mentoring

Education

Associate degree

Job description

Blackhawk Community Credit Union in Beloit, WI is seeking an Operations & Teller Supervisor to lead the teller team, oversee daily operations, and support the Branch Manager in delivering outstanding member service.

This role emphasizes regulatory compliance, coaching staff, balancing vault operations, and maintaining accurate records, with a focus on reliable, secure financial processing.