Teller/Member Service Representative

Liberty Federal Credit Union; Evansville (IN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Bonus and incentive opportunities

401(k) retirement program with match

Job summary

Liberty FCU is seeking a Part-Time Teller/Member Service Representative for our Northbrook Office in Evansville, IN. The ideal candidate will provide excellent member service, handle a variety of transactions, and maintain confidentiality.

Responsibilities include daily cash handling, cross-selling, and assisting with branch operations. Prior banking experience is preferred, and flexibility to work Saturdays is required.

Qualifications

• HS diploma or GED required.
• Able to work a flexible schedule and travel to other office locations when needed.
• Must be able to stand for long periods and perform some heavy lifting.
• 1-2 years of cash handling experience.
• Banking experience preferred.

Responsibilities

• Serve as a primary Member Service Representative (MSR).
• Meet member needs by maintaining knowledge of all products and services.
• Run deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with accuracy.
• Determine acceptability of negotiable items and place holds on deposited funds as needed.
• Identify potential fraud and take appropriate action to protect members and the Credit Union.
• Balance cash drawer daily and strive to meet MSR cross-sell goals.
• Assist with processing night drop and balancing branch cash machines.
• Assist members with safe deposit boxes and answer inquiries by phone.
• Represent the Credit Union in a friendly, professional manner.

Skills

Cash handling

Customer service

Education

HS diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller/Member Service Representative

2 days ago Requisition ID: 4075

Liberty FCU, a full-service credit union, is seeking a Part-Time Member Service Representative/Teller for our Northbrook Office, located at 1100 W Buena Vista Rd, Evansville, IN 47710. Candidates must possess excellent member service skills, professionalism, and confidentiality. Previous financial institution experience is preferred. Candidates must be available to work up to 28 hours per week including Saturdays on a rotating basis. The Northbrook Office hours of operation are Monday through Thursday 8:30 a.m. - 5 p.m., Friday 8:30 a.m. - 6 p.m., and Saturday 8:30 a.m. - 1 p.m. Please provide your school schedule (if applicable). If interested, please complete an application by clicking Apply.

Duties and Responsibilities include but are not limited to the following:

• Serve as a primary Member Service Representative (MSR).
  • Meet member needs by maintaining appropriate knowledge of all company products and services.
  • Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
  • Determine acceptability of negotiable items and place holds on deposited funds when appropriate.
  • Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union.
  • Learn to recognize member’s needs and recommend appropriate products and services while providing quality member service.
  • Strive to balance cash drawer each day.
  • Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
  • Assist with processing night drop.
  • Assist in balancing branch cash machines.
  • Assist members in accessing safe deposit boxes.
  • Answer member telephone inquiries.
• Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch.
• Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security.
• Complete all required compliance training.
• Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information.
• Prepare all daily work items for transfer to the appropriate departments.

Qualifications:

• Must have a HS diploma or GED and be at least 18 years of age.
• Must be able to work a flexible schedule and travel to other office locations when needed.
• Must be able to stand for long periods of time and do some heavy lifting.
• Must have 1-2 years of cash handling experience.
• Banking experience preferred.

Benefits and Compensation:

• Bonus and incentive opportunities
• 401(k) retirement program with matching funds

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.