Teller I: Fast, Friendly Banking & Relationship Building

Greenfield Savings; Northampton (MA); On-site; USD 23,000 - 27,000; Full time

Job summary

Greenfield Savings Bank in Northampton, MA is seeking a Teller I to process basic customer transactions and provide exceptional service on-site. The role requires handling deposits, withdrawals, check cashing, and payments with accuracy and professionalism.

The Teller I will assist customers, identify opportunities for additional services, and support daily branch operations, including adherence to bank policies and compliance.

Qualifications

• Requires willingness to learn the sales process and provide excellent customer service.
• Strong interpersonal and written/oral communication skills are essential.
• Ability to perform basic arithmetic calculations for transactions.

Responsibilities

• Provide unfailing customer service both in person and over the phone.
• Process routine transactions: deposits, withdrawals, check cashing, payments, and issuing items.
• Identify customer needs and refer to appropriate staff for additional services.
• Balance daily transactions and manage cash with accuracy.
• Support branch leadership with relationship-based selling and teamwork.
• Participate in training and adhere to bank policies and procedures.

Skills

Customer service

Communication

Math skills

Lifting 20lbs

Education

High School Diploma or equivalent

Job description

Greenfield Savings Bank in Northampton, MA is seeking a Teller I to process basic customer transactions and provide exceptional service on-site. The role requires handling deposits, withdrawals, check cashing, and payments with accuracy and professionalism.

The Teller I will assist customers, identify opportunities for additional services, and support daily branch operations, including adherence to bank policies and compliance.