Teller I: Service-Driven Transactions & Growth Skills

Greenfield Savings Bank; Conway (MA); On-site; USD 36,000 - 42,000; Full time

Job summary

Greenfield Savings Bank is seeking a Teller 1 in Conway, MA. The role emphasizes delivering exceptional customer service while processing routine transactions accurately and efficiently. You will identify opportunities to assist customers with additional banking needs and support branch leadership in selling-related activities.

The Teller 1 will balance daily transactions, manage cash, and adhere to bank policies and guidelines, with ongoing training to enhance skills and service quality.

Qualifications

• Provide exceptional customer service during every interaction with a high level of professionalism.
• Ability to perform basic math operations (addition, subtraction, multiplication, and division).
• Identify customer needs for additional services and refer to appropriate staff.
• Balance and reconcile daily transactions and manage cash securely.
• Adhere to bank policies, procedures, and legal guidelines.

Responsibilities

• Process routine transactions quickly and accurately (deposits, withdrawals, check cashing, payments).
• Provide high-quality service in person and on the phone.
• Support branch leadership with relationship-based selling activities.
• Maintain a positive team environment and participate in training and development.

Skills

Customer service

Communication

Math skills

Physical stamina

High school diploma

Education

High School Diploma or equivalent

Job description

Greenfield Savings Bank is seeking a Teller 1 in Conway, MA. The role emphasizes delivering exceptional customer service while processing routine transactions accurately and efficiently. You will identify opportunities to assist customers with additional banking needs and support branch leadership in selling-related activities.

The Teller 1 will balance daily transactions, manage cash, and adhere to bank policies and guidelines, with ongoing training to enhance skills and service quality.