Teller I

Greenfield Savings; Northampton (MA); On-site; USD 23,000 - 27,000; Full time

Job summary

Greenfield Savings Bank in Northampton, MA is seeking a Teller I to process basic customer transactions and provide exceptional service on-site. The role requires handling deposits, withdrawals, check cashing, and payments with accuracy and professionalism.

The Teller I will assist customers, identify opportunities for additional services, and support daily branch operations, including adherence to bank policies and compliance.

Qualifications

• Requires willingness to learn the sales process and provide excellent customer service.
• Strong interpersonal and written/oral communication skills are essential.
• Ability to perform basic arithmetic calculations for transactions.

Responsibilities

• Provide unfailing customer service both in person and over the phone.
• Process routine transactions: deposits, withdrawals, check cashing, payments, and issuing items.
• Identify customer needs and refer to appropriate staff for additional services.
• Balance daily transactions and manage cash with accuracy.
• Support branch leadership with relationship-based selling and teamwork.
• Participate in training and adhere to bank policies and procedures.

Skills

Customer service

Communication

Math skills

Lifting 20lbs

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Office & Clerical Wo Northampton, MA, US

2 days ago Requisition ID: 1704

Salary Range: $17.00 To $19.39 Hourly Full-time

Teller I

Regular Full-Time Office & Clerical Wo Northampton, MA, US

2 days ago Requisition ID: 1704

Salary Range: $17.00 To $19.39 Hourly Full-time

Summary:

A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.

Essential Job Responsibilities

• Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
• Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
• Identify a customer’s need for additional services, transferring them to the appropriate staff
• Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
• Works with branch leadership on relationship-based selling skills
• Contributes to building a positive team environment
• Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
• Responsible for compliance and understanding of the Bank’s policies, procedures, and legal guidelines, both new and existing
• Additional responsibilities, as needed by office, will be assigned by manager

Desired Experience & Skills

• An individual eager to learn the sales process
• Exceptional interpersonal and communication (written and oral) skills
• Ability to perform simple math such as addition, subtraction, multiplication, and division
• Able to lift up to 20lbs
• High School Diploma or equivalent

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.

Pay is based on related experience, expertise, market data, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.