Teller I: Fast, Friendly Cash & Service Pro

Greenfield Savings; Conway (MA); On-site; USD 23,419 - 26,174; Full time

Job summary

Greenfield Savings Bank is seeking a Teller I for their Conway, MA location. The role involves handling routine transactions with accuracy and delivering exceptional customer service.

Responsibilities include cash handling, advising customers on services, and maintaining compliance with bank policies. The position is full-time and requires strong communication and basic math skills, with a HS diploma or equivalent.

Qualifications

• Eager to learn the sales process.
• Excellent interpersonal and written/oral communication skills.
• Ability to perform basic arithmetic including addition, subtraction, multiplication, and division.
• Physical capability to lift up to 20 pounds.
• Education: High School Diploma or equivalent.

Responsibilities

• Provide outstanding customer service in person and on the phone.
• Process routine customer transactions quickly and accurately (deposits, withdrawals, check cashing, payments, issuing items).
• Identify customer needs and refer to appropriate staff for solutions.
• Balance and reconcile daily transactions and manage cash in tills.
• Support branch leadership with relationship-based selling skills.
• Contribute to a positive, collaborative team environment.
• Pursue self-improvement through training and personal development.
• Adhere to bank policies, procedures, and legal guidelines.

Skills

Sales process

Interpersonal communication

Math skills

Lifting up to 20 lbs

High school diploma

Education

High School Diploma or equivalent

Job description

Greenfield Savings Bank is seeking a Teller I for their Conway, MA location. The role involves handling routine transactions with accuracy and delivering exceptional customer service.

Responsibilities include cash handling, advising customers on services, and maintaining compliance with bank policies. The position is full-time and requires strong communication and basic math skills, with a HS diploma or equivalent.