Teller I: Customer-Focused Banking Support

First Bank (FBNC); Angier (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Bank (FBNC) is seeking a Teller I to handle routine branch and customer services, including deposits, withdrawals, loan payments, and cashiering tasks. Incumbents have less than 3 years of Teller experience and will promote bank products by referring customers to appropriate staff.

The role emphasizes accurate transaction processing, strong customer relations, and adherence to bank policies and security procedures in a busy branch environment.

Qualifications

• High school diploma or GED; prior reception/secretarial experience acceptable.
• In-house training or banking curriculum preferred.
• Knowledge of bank operations and policies; regulatory awareness.
• Excellent organizational and time-management skills; ability to work with minimal supervision.
• Strong verbal and written communication skills; interpersonal abilities.

Responsibilities

• Receive deposits and cash checks and withdrawals with proper documentation.
• Process loan payments and issue receipts.
• Cross-sell bank products and refer customers to staff.
• Maintain cash drawer and balance it daily.
• Answer phones and direct callers to appropriate staff.
• Process address changes and update customer information.

Skills

Customer service

Cash handling

Verbal communication

Attention to detail

Bank operations

Education

High school diploma

Tools

Banking software

Job description

First Bank (FBNC) is seeking a Teller I to handle routine branch and customer services, including deposits, withdrawals, loan payments, and cashiering tasks. Incumbents have less than 3 years of Teller experience and will promote bank products by referring customers to appropriate staff.

The role emphasizes accurate transaction processing, strong customer relations, and adherence to bank policies and security procedures in a busy branch environment.