TELLER FLOAT

Walden Savings Bank; Pine Bush (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

Walden Savings Bank is seeking a Teller Float to provide exceptional customer service and assist with various banking transactions across multiple branches. This role offers flexible hours and a community-oriented work environment, along with comprehensive benefits for both full-time and part-time employees.

Benefits

Comprehensive benefits including health, dental, and vision

401k with employer match

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• High school diploma or equivalent required.
• Good communication and interpersonal skills.
• Superior customer service and attention to detail.

Responsibilities

• Provide comprehensive, prompt, and efficient customer service.
• Assist customers with account questions both in-branch and via telephone.
• Balance cash drawer daily and report discrepancies.

Skills

Communication

Customer Service

Attention to Detail

Computer Proficiency

Education

High school diploma or equivalent

Job description

Join to apply for the TELLER FLOAT role at Walden Savings Bank

Position Summary
Provides exceptional customer service and basic product information through transactions including savings, checking, and loan account transactions, as well as money orders and official checks. Establishes rapport, identifies cross-sell opportunities, and refers customers to appropriate business partners. This position requires the ability to float between multiple branch locations as needed.

Reports to: Assistant Branch Manager

Positions available: Full and Part Time. Flexible hours: Monday - Thursday 8:15 am - 4:45 pm; Friday 8:15 am - 5:15 pm; Saturday 8:45 am - 1:15 pm (Saturday rotation required).

Major Duties & Responsibilities

1. Provide comprehensive, prompt, and efficient customer service. Ensure accurate processing of transactions including savings, checking, and loan accounts, adhering to bank policies. Transactions also include bond redemption, cash advances, and safe deposit payments.
2. Assist customers with account questions both in-branch and via telephone.
3. Stay updated on bank products, services, policies, and procedures.
4. Promote bank products by referring customers to appropriate business partners based on their needs, using our PCV software to record interactions.
5. Balance cash drawer daily and report discrepancies.
6. Assist in daily branch operations and sales activities.
7. Ensure the teller station and branch are stocked with necessary forms and supplies.
8. Float between multiple branch locations as needed.

Education & Experience

• High school diploma or equivalent.
• Successful completion of in-house training program.
• Knowledge, Skills, & Abilities: Good communication and interpersonal skills, superior customer service, attention to detail, computer proficiency, and ability to recognize customer needs for product referrals.

Why join Walden Savings Bank?

• Comprehensive benefits including health, dental, vision, and supplemental options.
• Benefits available for both full-time and part-time employees.
• Long-term disability, life insurance, 401k with employer match, tuition assistance, paid time off, community programs, flexible schedules, professional development, employee recognition, and discounts.
• Enjoy a fun, community-oriented work environment with no Sunday work.