Join to apply for the TELLER FLOAT role at Walden Savings Bank
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Join to apply for the TELLER FLOAT role at Walden Savings Bank
Position Summary
Provides exceptional customer service and basic product information through transactions including a variety of savings, checking and loan account transactions, as well as money orders and official checks. Establishes rapport and identifies cross-sell opportunities and refers customers to appropriate business partners. This position requires the ability to float between multiple branch locations as needed.
Position Summary
Provides exceptional customer service and basic product information through transactions including a variety of savings, checking and loan account transactions, as well as money orders and official checks. Establishes rapport and identifies cross-sell opportunities and refers customers to appropriate business partners. This position requires the ability to float between multiple branch locations as needed.
Reports to Assistant Branch Manager
Full and Part Time and positions available. Flexible Hours Monday - Thursday 8:15 am - 4:45 pm; Friday 8:15 am - 5:15 pm, *Saturday 8:45 am - 1:15 pm. *Saturdays required/rotation schedule.
Major Duties & Responsibilities
- Responsible for comprehensive, prompt and efficient customer service. Ensures the accurate processing of basic customer transactions including savings, checking and loan account transactions while adhering to the financial institutions policies and procedures. Transactions also include but not limited to bond redemption, cash advances and safe deposit box payments.
- Assist customers with account maintenance questions both in the branch and via telephone.
- Responsible to remain up to date on bank products, services, policies, practices and procedures.
- Promote bank products and services by referring customers to appropriate business partners based on needs and captures customer interactions using our computer software program PCV. This includes but is not limited to loan, business and investment services.
- Responsible to balance cash drawer daily. Ensures discrepancies are to be reported to the supervisor.
- Assist supervisors in daily branch operations and sales activities.
- Ensures that the teller station and branch properly stocked with forms, supplies, etc.
- Float between multiple branch locations as needed.
NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education & Experience
- High school diploma or equivalent.
- Successful completion of in-house training program.
- Knowledge, Skills, & Abilities:
- Good communication and interpersonal skills.
- Superior delivery of customer service.
- Excellent attention to detail and computer skills.
- Ability to recognize customer needs in order to refer products.
Why join Walden Savings Bank?
We are committed to providing our employees with ongoing development opportunities, personal fulfillment, and excellent benefits including:
- Medical, Dental, Vision & Other Supplemental Health & Well-Being Options
- Benefits Available for Full-Time and Part-Time Employees
- Long Term Disability
- Life Insurance
- 401k with Employer Match
In addition to a fun work environment and community-based employment some of our benefits included:
- Tuition Assistance up to $5,250
- Paid Time Off & Holidays
- Community Service Program
- Dress Down Fridays
- Flexible Schedules Available Depending on Position
- Ongoing Professional Development, Mentoring, and Cross-Training
- Employee Recognition Programs and Discounts
- Performance Based Pay Increase Opportunities
- Closed on Sundays!
ADA Requirements
Physical Requirements
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Finance and SalesIndustries
Banking
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