Teller: Elevate Customer Experience & Branch Growth

Atlantic Union Bank; Talley Brook (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a branch Teller to deliver best-in-class customer experience while processing transactions and servicing customers. You will support branch sales goals and help clients with a range of banking needs.

Responsibilities include performing basic cash transactions, balancing cash daily, identifying referral opportunities, and adhering to BSA/AML policies and other regulations. Strong communication, cash handling, and computer skills are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to exercise sound business judgment.
• Proficient computer skills.
• Ability to handle multiple tasks with attention to detail.
• Flexible and able to adapt to change.
• Able to stand for extended periods and lift up to 30 pounds.

Responsibilities

• Provide excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to support branch goals.
• Adhere to all laws and regulations governing bank operations, including BSA/AML policies.
• Identify risk and escalation needs through proper channels.
• Develop knowledge of bank products and services.
• Learn and adapt to changing digital channels.
• Other duties as assigned.

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a branch Teller to deliver best-in-class customer experience while processing transactions and servicing customers. You will support branch sales goals and help clients with a range of banking needs.

Responsibilities include performing basic cash transactions, balancing cash daily, identifying referral opportunities, and adhering to BSA/AML policies and other regulations. Strong communication, cash handling, and computer skills are essential.