Bank Teller — Customer Experience & Transactions

Atlantic Union Bank; Frederick, Northern (MD, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a branch associate to deliver a best in class customer experience by processing transactions, servicing existing and potential customers, and supporting branch sales goals.

You will balance cash daily, identify referral opportunities, and develop knowledge of bank products while adapting to digital channels and changing guidelines; the role requires standing for extended periods and the ability to lift up to 30 pounds; shifts may vary.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.
• Excellent oral and written communication skills.
• Ability to exercise sound business judgment.
• Ability to handle multiple tasks with attention to details.
• Flexible, able to adapt to change.
• Shifts may vary for each position offering, depending on business need.
• Able to stand for extended periods of time and lift objects up to 30 pounds.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures.
• Identify risk and elevate concerns through proper channels.
• Develop and maintain knowledge of bank products, services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Communication skills

Sound judgment

Multitasking

Adaptability

Shift flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a branch associate to deliver a best in class customer experience by processing transactions, servicing existing and potential customers, and supporting branch sales goals.

You will balance cash daily, identify referral opportunities, and develop knowledge of bank products while adapting to digital channels and changing guidelines; the role requires standing for extended periods and the ability to lift up to 30 pounds; shifts may vary.