Regional Banking Teller: Elevate Customer Experience & Growth

PNC Financial Services Group, Inc.; Mechanicsburg, Northern (Cumberland County, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision

401(k) match

Pension and stock purchase plans

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Regional Banker Teller for the Mechanicsburg, PA area, based at the Silvers Spring Branch.

The role emphasizes delivering a differentiated customer experience and expanding wallet share through proactive sales and service conversations. In this in-office role, you will leverage technology and partnerships to educate clients on financial options, manage risk, and provide accurate transactions while maintaining branch operations.

Qualifications

• Typically requires 1+ years of related experience.
• Experience in banking or customer-facing roles preferred.
• Background checks as required by CFPB regulations.

Responsibilities

• Manage customer experience and identify opportunities to improve financial wellbeing.
• Engage in proactive sales and service activities and identify referral opportunities.
• Collaborate with ecosystem partners to grow wallet share and loyalty.
• Deliver PNC solutions through a structured sales approach and outbound calls.
• Position PNC products to meet customer needs and drive loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Regional Banker Teller for the Mechanicsburg, PA area, based at the Silvers Spring Branch.

The role emphasizes delivering a differentiated customer experience and expanding wallet share through proactive sales and service conversations. In this in-office role, you will leverage technology and partnerships to educate clients on financial options, manage risk, and provide accurate transactions while maintaining branch operations.