Customer-Centric Teller: Elevate Financial Wellness

PNC Financial Services Group, Inc.; Hanover (York County); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health coverage, dental and vision

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Vacation days

Parental leave

Job summary

PNC Financial Services Group, Inc. is seeking an in-branch Teller in Hanover, PA to deliver a distinctive customer experience and assist customers with their financial needs. This in-office role emphasizes relationship-building while promoting PNC products and services.

You will educate customers on digital options and ensure accurate processing of transactions. The position supports a collaborative branch culture with a focus on risk management, customer care, and efficient daily operations.

Qualifications

• No university degree required.
• Strong customer service and sales skills.
• Ability to work in an in-branch environment.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process a variety of customer interactions and educate customers on alternatives.
• Identify banking opportunities and refer to branch staff.
• Engage with customers in the lobby and promote PNC products.
• Educate on managing financial transactions using technology and tools.
• Adhere to policies and ensure branch operations are completed efficiently.

Skills

Customer focus

Communication

Problem solving

Attention to detail

Job description

PNC Financial Services Group, Inc. is seeking an in-branch Teller in Hanover, PA to deliver a distinctive customer experience and assist customers with their financial needs. This in-office role emphasizes relationship-building while promoting PNC products and services.

You will educate customers on digital options and ensure accurate processing of transactions. The position supports a collaborative branch culture with a focus on risk management, customer care, and efficient daily operations.