Teller – Elevate Customer Experience & Banking Skills

PNC; North East (MD); On-site; USD 33,000 - 55,000; Full time

Job summary

PNC is seeking a Teller within its Retail Branch organization, based in Northeast, Maryland. You will deliver a unique customer experience, educate customers on financial options, and identify banking opportunities during everyday interactions.

The role is in-office, emphasizes teamwork and adherence to PNC policies, with a base salary ranging from $33,000 to $55,000 and incentive eligibility. Benefits include comprehensive health coverage, retirement plans, and time-off programs.

Qualifications

• Roles at this level typically do not require a university degree or significant prior experience.
• Candidates should demonstrate customer service and financial product knowledge when interacting with clients.
• Ability to learn banking processes and adhere to policies and risk controls.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Identifies opportunities through conversations and referrals to branch staff.
• Performs lobby engagement to promote PNC products and educate options.
• Applies product knowledge to resolve customer issues and ensures accurate operations.

Skills

Banking

Customer Experience

Customer Service

Identifying Opportunities

Proactive Sales

Accountability

Leveraging Technology

Client Loyalty

Education

No Degree

Job description

PNC is seeking a Teller within its Retail Branch organization, based in Northeast, Maryland. You will deliver a unique customer experience, educate customers on financial options, and identify banking opportunities during everyday interactions.

The role is in-office, emphasizes teamwork and adherence to PNC policies, with a base salary ranging from $33,000 to $55,000 and incentive eligibility. Benefits include comprehensive health coverage, retirement plans, and time-off programs.