Teller - Elevate Customer Experience & Banking Skills

PNC Financial Services Group, Inc.; Colorado; On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Life insurance

Disability protection

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Teller in Castle Rock, CO. This in-office role focuses on delivering a superior customer experience, educating clients on financial options, and identifying banking opportunities during daily interactions.

You will assist with branch operations, leverage technology to facilitate transactions, and collaborate with staff to meet customer needs while adhering to policies.

Qualifications

• No degree required; prior experience not required, combination of education/certifications considered.
• Roles at this level typically do not require a university/college degree or significant experience.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process a variety of customer interactions and educate on alternatives.
• Identify banking opportunities during interactions and refer to branch staff.
• Engage customers in lobby activities and position PNC products to meet needs.
• Educate customers on using technology and resources for financial transactions.
• Follow policies and procedures and maintain accurate branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Sales Competencies

Accuracy & Detail

Addressing Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Prevention

Multi-priority

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller in Castle Rock, CO. This in-office role focuses on delivering a superior customer experience, educating clients on financial options, and identifying banking opportunities during daily interactions.

You will assist with branch operations, leverage technology to facilitate transactions, and collaborate with staff to meet customer needs while adhering to policies.