Teller: Elevate Customer Experience & Financial Wellness

PNC; Castle Rock (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

PNC in Castle Rock, CO is seeking a Teller to deliver a personalized banking experience and help customers achieve financial wellbeing. The role emphasizes in-office engagement and loyalty-building through everyday transactions.

Based in Castle Rock, this position is part of PNC's Branch Banking division, with an emphasis on customer service, risk awareness and accurate operations. No visa sponsorship is offered for this role.

Qualifications

• Customer-focused teller role with emphasis on financial wellbeing.
• Ability to educate customers on alternatives and product options.
• Experience not required; no university degree required; relevant experience considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and procedures ensuring accurate teller and branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Castle Rock, CO is seeking a Teller to deliver a personalized banking experience and help customers achieve financial wellbeing. The role emphasizes in-office engagement and loyalty-building through everyday transactions.

Based in Castle Rock, this position is part of PNC's Branch Banking division, with an emphasis on customer service, risk awareness and accurate operations. No visa sponsorship is offered for this role.