Boulder Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Boulder (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for the Boulder, Colorado branch. You will deliver a personalized customer experience, handle a variety of transactions, and educate customers on banking options and digital tools.

The role emphasizes identifying opportunities, referrals to branch staff, and maintaining accurate branch operations. This position includes in-office work with a focus on service, accuracy, and community engagement.

Qualifications

• No degree required; a comparable combination of education, certification(s) and experience may be considered.
• No required licenses or certifications.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Banking

Customer Experience

Customer Service

Accountability

Identifying Opportunities

Leveraging Technology

Problem Solving

Attention to Detail

Effective Communications

Fraud Detection

Managing Priorities

Understanding Needs

Job description

PNC Financial Services Group, Inc. is seeking a Teller for the Boulder, Colorado branch. You will deliver a personalized customer experience, handle a variety of transactions, and educate customers on banking options and digital tools.

The role emphasizes identifying opportunities, referrals to branch staff, and maintaining accurate branch operations. This position includes in-office work with a focus on service, accuracy, and community engagement.