Teller: Elevate Banking with Care & Service

Santander US; Manhasset (NY); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and provide friendly service in a fast-paced branch.

You will handle deposits, withdrawals, and transfers with accuracy, adhere to policies, and help customers use self-service options. Weekend/evening hours may apply at nearby branches. A High school diploma or GED is required alongside cash handling and customer service experience.

Qualifications

• High school diploma or GED - Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of customer service by welcoming customers and assisting with banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area and a welcoming environment.
• Responsibilities may extend to supporting nearby branches as needed.

Job description

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and provide friendly service in a fast-paced branch.

You will handle deposits, withdrawals, and transfers with accuracy, adhere to policies, and help customers use self-service options. Weekend/evening hours may apply at nearby branches. A High school diploma or GED is required alongside cash handling and customer service experience.