Teller - Drive Financial Wellness & Exceptional Service

Northwest-Bank; Washington (Washington County); On-site; USD 21,000 - 26,000; Full time

Job summary

Northwest Bank is seeking a teller to support our retail network with a focus on customer service and accurate transaction processing. The role includes greeting customers, resolving questions, and identifying referral opportunities for other lines of business.

You will balance cash drawers, participate in office meetings, and contribute to the branch's overall sales and service goals while adhering to security and compliance standards.

Qualifications

• Customer service experience preferred
• Cash handling experience preferred
• Knowledge of bank products and services desirable

Responsibilities

• Balance teller drawer daily.
• Assist customers and resolve questions or problems.
• Refer customers to appropriate team member for complex requests.
• Deliver exceptional customer experience in person, over the phone, and via email.

Skills

Customer service

Cash handling

Communication

Problem solving

Teamwork

Attention to detail

Education

High school diploma

Tools

Teller System

Job description

Northwest Bank is seeking a teller to support our retail network with a focus on customer service and accurate transaction processing. The role includes greeting customers, resolving questions, and identifying referral opportunities for other lines of business.

You will balance cash drawers, participate in office meetings, and contribute to the branch's overall sales and service goals while adhering to security and compliance standards.