Teller & Digital Banking Concierge

M&T Bank Corporation; Buffalo (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation is seeking a Teller at the Broadway Branch in Buffalo, NY. You will handle everyday banking transactions, balance cash, and deliver friendly, service-oriented support to customers in a fast-paced branch environment.

You will educate customers on digital options, manage lobby flow, and ensure compliance with bank policies while contributing to a positive branch culture.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Proven verbal communication and interpersonal skills.
• Proficient with basic keyboarding and data entry.

Responsibilities

• Provide exceptional customer service and greeting customers in person and via digital channels.
• Balance and process customer transactions accurately and efficiently.
• Assist customers with account services and escalate unresolved issues.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Time management

Education

High school diploma or GED

Tools

Internet basics

Job description

M&T Bank Corporation is seeking a Teller at the Broadway Branch in Buffalo, NY. You will handle everyday banking transactions, balance cash, and deliver friendly, service-oriented support to customers in a fast-paced branch environment.

You will educate customers on digital options, manage lobby flow, and ensure compliance with bank policies while contributing to a positive branch culture.