Teller / Customer Service Representative - West Fargo - Full-Time

Gate City Bank; West Fargo (ND); On-site; USD 50,861,000 - 53,726,000; Full time

Benefits offered by this job

Saturday Incentive

Full-time hours

Benefits package

401(k) with match

Paid time off

Job summary

Gate City Bank in West Fargo is seeking a Customer Service Representative/Teller to support customers with everyday banking needs in a friendly, accurate manner. This full-time in-office role emphasizes routine transactions, opening new accounts, and building relationships to deliver an exceptional customer experience.

You will maintain balanced cash drawers, follow bank policies and security guidelines, and participate in a collaborative team focused on community service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Sales

Attention to detail

Education

High school diploma

Job description

## Teller / Customer Service Representative - West Fargo - Full-TimeApply: Fargo, ND: Full time: Posted 3 Days Ago: REQ-2794**Location**West Fargo**Job Description:****Build Your Career at Gate City Bank****Location:** West Fargo**Work Location Type:** In-Office, Full-Time **Schedule:*** Monday - Friday: 9:00 AM - 6:00 PM* Rotating Saturdays: 8:45AM - 12:15PM**Pay:** $17.75-$18.75 per hourGate City Bank is looking for a service-driven Customer Service Representative to support customers at our West Fargo Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!**How You’ll Make an Impact:**· Assist customers with routine banking transactions while providing a welcoming, professional experience.· Support customers in opening new accounts and understanding products that fit their financial needs.· Maintain balanced cash drawers and follow all cash-handling expectations.· Adhere to Bank policies, security guidelines, and customer service standards.**What We’re Looking For:**· High school diploma or equivalent.· 1-2 years of experience in customer service, retail, cash handling, or sales preferred.· Strong attention to detail and accuracy.· Positive attitude and genuine desire to help others.**Compensation & Perks:*** **Pay Range:** $17.75-$18.75* **Saturday Incentive:** Extra $5 for any Saturday worked!* **Consistent Hours:** Guaranteed 40 per week scheduled for the hours of 9:00 AM until 6:00 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays!* **Advancement Opportunities:*** Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members.**EOE/including Disability/Vets****Member FDIC**