In-Office Teller & Banking Services Specialist (West Fargo)

Gate City Bank; West Fargo (ND); On-site; USD 50,861,000 - 53,726,000; Full time

Benefits offered by this job

Saturday Incentive

Full-time hours

Benefits package

401(k) with match

Paid time off

Job summary

Gate City Bank in West Fargo is seeking a Customer Service Representative/Teller to support customers with everyday banking needs in a friendly, accurate manner. This full-time in-office role emphasizes routine transactions, opening new accounts, and building relationships to deliver an exceptional customer experience.

You will maintain balanced cash drawers, follow bank policies and security guidelines, and participate in a collaborative team focused on community service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Sales

Attention to detail

Education

High school diploma

Job description

Gate City Bank in West Fargo is seeking a Customer Service Representative/Teller to support customers with everyday banking needs in a friendly, accurate manner. This full-time in-office role emphasizes routine transactions, opening new accounts, and building relationships to deliver an exceptional customer experience.

You will maintain balanced cash drawers, follow bank policies and security guidelines, and participate in a collaborative team focused on community service.