Teller / Customer Service Representative - Full-Time - Jamestown

Gate City Bank; Jamestown (ND); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Full-time hours

Benefits package

Job summary

Gate City Bank in Jamestown is hiring a full-time Customer Service Representative to join our retail banking team. You will help customers with financial transactions, open new accounts, and educate clients about our products, all while maintaining accuracy and friendliness.

This in-office position offers guaranteed 40 hours per week, a daytime schedule, and pay between $18 and $19 per hour with extra Saturday shifts.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Responsibilities

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards

Skills

Customer service

Cash handling

Attention to detail

Positive customer experience

Education

High school diploma or equivalent

Job description

Location

Jamestown

Job Description:

Explore Your Future At Gate City Bank!

Location: Jamestown
Schedule:

• Guaranteed 40 hours per week
• Monday - Friday: 8:30 AM - 5:30 PM.
• Rotating Saturdays: 8:45 AM - 12:30 PM (earn an additional +$5/hour for Saturdays!)

Pay: $18-$19 per hour
Work Location Type: In-Office

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at our Jamestown office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

What You'll Do:

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards

What You'll Need:

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Why You'll Love Working Here:

• Competitive Pay: The starting pay range for this position is between $18 - $19 per hour, with an additional $5/hr for Saturday shifts.
• Career Growth: Clear pathways for career advancement and promotional opportunities.
• Full-Time Hours: Convenient daytime hours for busy schedules, guaranteed 40 hours each week at our Jamestown Office!
• Comprehensive Benefits: All full-time team members, and qualified part‑time team members are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

At Gate City Bank, we're more than just a workplace - we're a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let's make an impact together.

The pay range for this position is $18-$19, based on factors such as education, experience, and overall qualifications. Gate City Bank offers a comprehensive benefits package for eligible part-time and all full-time employees, including, but not limited to,Medical/Dental/Visioninsurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found atgatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC