Banking Customer Service Pro – 40-Hour, Weekend Bonus

Gate City Bank; Jamestown (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) match

PTO

Wellness benefits

Job summary

Gate City Bank in Jamestown, NY is seeking a full-time Customer Service Representative to support our retail banking team. You will assist customers with transactions, open accounts, educate them about products, and balance the cash drawer with accuracy.

The role offers daytime, in-office hours with guaranteed 40 hours per week and a comprehensive benefits package, including medical/dental/vision insurance, 401(k) match, PTO, and wellness programs.

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Responsibilities

• Deliver top‑notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards.

Skills

Customer service

Cash handling

Sales experience

Education

High School Diploma or GED

Job description

Gate City Bank in Jamestown, NY is seeking a full-time Customer Service Representative to support our retail banking team. You will assist customers with transactions, open accounts, educate them about products, and balance the cash drawer with accuracy.

The role offers daytime, in-office hours with guaranteed 40 hours per week and a comprehensive benefits package, including medical/dental/vision insurance, 401(k) match, PTO, and wellness programs.