Teller / Customer Service Representative

Gate City Bank; Jamestown (ND); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Saturday incentive

Medical, dental, vision coverage

401(k) with match

Paid time off

Job summary

Gate City Bank in Jamestown, ND, is seeking a part-time Customer Service Representative to support customers at the Jamestown Office. The role focuses on day-to-day banking, relationship building and delivering an exceptional experience.

You will assist with routine transactions, help customers open accounts, maintain cash drawers and adhere to bank policies. Hours are 3:00 PM–6:15 PM weekdays with a Saturday shift, and a $5 Saturday incentive is offered.

Qualifications

• 1–2 years of experience in customer service, retail, cash handling, or sales.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions and provide a welcoming experience.
• Support customers in opening new accounts and understanding products.
• Maintain balanced cash drawers and follow cash-handling guidelines.
• Adhere to bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Attention to detail

Team player

Education

High school diploma or equivalent

Job description

LocationJamestownJob Description:Job DescriptionBuild Your Career at Gate City BankLocation: JamestownWork Location Type: In-Office, Part-TimeSchedule:Monday - Friday: 3:00 PM - 6:15 PM.Rotating Saturdays: 8:30 AM - 12:15 PM.Pay: $18-$19 per hourGate City Bank is looking for a service-driven Customer Service Representative to support customers at our Jamestown Office. This part-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!How You’ll Make an Impact:Assist customers with routine banking transactions while providing a welcoming, professional experience.Support customers in opening new accounts and understanding products that fit their financial needs.Maintain balanced cash drawers and follow all cash-handling expectations.Adhere to Bank policies, security guidelines, and customer service standards.What We’re Looking For:High school diploma or equivalent.1-2 years of experience in customer service, retail, cash handling, or sales preferred.Strong attention to detail and accuracy.Positive attitude and genuine desire to help others.Compensation & Perks:Pay Range: $18-$19Saturday Incentive: Extra $5 for any Saturday worked!Consistent Hours: Guaranteed 15-19 per week scheduled for the hours of 3:00 PM - 6:15 PM Monday through Friday, and 8:30 AM-12:15 PM on Saturdays!Advancement Opportunities:Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.EOE/including Disability/VetsMember FDIC