Teller: Customer Service & Growth Advocate

Atlantic Union Bank; Silver Spring (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision coverage

Life insurance

Disability coverage

401(k) plan

Paid time off

Wellness resources

Job summary

Atlantic Union Bank in Silver Spring, MD, is seeking a branch associate to provide exceptional customer service and handle routine cash transactions while supporting sales goals. The role requires learning bank products, adapting to digital channels, and complying with BSA/AML policies.

Ideal candidates will have a high school diploma, prior cash handling and customer service experience, and the ability to balance cash daily.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Provide excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including BSA/AML policy.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products and services.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Excellent customer service

Excellent communication

Sound business judgment

Proficient computer skills

Multi-tasking & detail oriented

Adaptive to change

Education

High school diploma or equivalent

Job description

Atlantic Union Bank in Silver Spring, MD, is seeking a branch associate to provide exceptional customer service and handle routine cash transactions while supporting sales goals. The role requires learning bank products, adapting to digital channels, and complying with BSA/AML policies.

Ideal candidates will have a high school diploma, prior cash handling and customer service experience, and the ability to balance cash daily.