Teller: Customer Experience & Banking Advisor

PNC Financial Services Group; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC Financial Services Group in Raleigh, NC is seeking a customer-focused Teller to deliver a personalized banking experience at the Ashton Square Branch. You will educate customers on financial options, identify opportunities, and refer appropriate products while supporting daily branch operations.

The role emphasizes accurate processing, adherence to policies, and building customer loyalty within an in-person, in-office environment that values an inclusive culture.

Qualifications

• No university degree typically required.
• Education/certification may be considered in lieu of degree.
• No degree required.

Responsibilities

• Delivers a unique customer experience and educates customers on options.
• Identifies banking opportunities and referrals to branch staff.
• Performs lobby engagement to connect with customers and promote products.
• Solves customer problems using product knowledge.
• Maintains efficient and accurate teller and branch operations.

Skills

Customer service

Banking products

Proactive sales

Digital awareness

Communication

Problem solving

Education

No Degree

Job description

PNC Financial Services Group in Raleigh, NC is seeking a customer-focused Teller to deliver a personalized banking experience at the Ashton Square Branch. You will educate customers on financial options, identify opportunities, and refer appropriate products while supporting daily branch operations.

The role emphasizes accurate processing, adherence to policies, and building customer loyalty within an in-person, in-office environment that values an inclusive culture.