Customer-Focused Teller — Grow Financial Wellness

PNC; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC is seeking a Teller based at the Six Forks Branch in Raleigh, NC. The role emphasizes delivering a personalized customer experience, educating customers on banking options, and identifying opportunities to meet financial needs.

You will engage with customers in-branch and refer complex requests to specialists as appropriate. No degree is required; prior experience isn’t mandatory, as the role focuses on service quality and adherence to branch procedures.

Qualifications

• No university degree required; high school diploma or equivalent acceptable.
• Experience not required; a combination of education and certs may be considered.
• Ability to educate customers on alternatives and use branch resources.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Educates customers on options for their financial interactions and refers opportunities.
• Performs lobby engagement to connect customers with PNC products.
• Ensures teller and branch operations are accurate and efficient.

Skills

Customer service

Client loyalty

Proactive sales

Banking knowledge

Digital awareness

Problem solving

Accuracy

Relationship building

Education

No Degree

Job description

PNC is seeking a Teller based at the Six Forks Branch in Raleigh, NC. The role emphasizes delivering a personalized customer experience, educating customers on banking options, and identifying opportunities to meet financial needs.

You will engage with customers in-branch and refer complex requests to specialists as appropriate. No degree is required; prior experience isn’t mandatory, as the role focuses on service quality and adherence to branch procedures.