In-Office Teller: Elevate Customer Banking Experience

Habitat For Humanity Of Durham

Raleigh (NC)

On-site

USD 32,000 - 42,000

Full time

10 days ago
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Benefits offered by this job

Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Protection
401(k) with PNC match
Educational Assistance
Wellness Program
Paid Holidays
Vacation Days

Job summary

PNC is hiring a teller to deliver a personalized customer experience at the Raleigh Ashton Square Branch. You will process transactions, educate customers on digital banking, and identify opportunities to meet financial needs.

The role emphasizes accuracy, risk awareness, and strong customer service in an in-branch setting. Training and benefits support work–life balance and development.

Qualifications

  • No university degree required; candidates may have any combination of education, certifications or military service.
  • Strong interpersonal skills and ability to explain banking options clearly.
  • Comfort with using digital tools to maintain customer records and complete transactions.

Responsibilities

  • Provide a warm, professional customer experience at the teller window and throughout branch visits.
  • Identify banking opportunities and refer customers to appropriate branch staff or products.
  • Educate customers on digital options for managing transactions and finances.
  • Ensure compliance with policies and procedures and maintain accurate branch operations.
  • Engage with customers to support financial wellbeing and loyalty.

Skills

Customer Service
Customer Experience
Identifying Opportunities
Leveraging Technology
Proactive Sales
Banking
Accountability
Managing Risk

Job description

PNC is hiring a teller to deliver a personalized customer experience at the Raleigh Ashton Square Branch. You will process transactions, educate customers on digital banking, and identify opportunities to meet financial needs.

The role emphasizes accuracy, risk awareness, and strong customer service in an in-branch setting. Training and benefits support work–life balance and development.

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