Customer-Driven Teller: Boost Financial Wellness

PNC Financial Services Group, Inc.; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Prescription Coverage

Dental & Vision Benefits

401(k) with company match

Paid holidays

Career development

Job summary

PNC Financial Services Group, Inc. seeks a Teller to join the Six Forks Branch in Raleigh, NC. The role focuses on delivering excellent customer experiences, educating clients on banking options, and identifying opportunities to refer up the chain for solutions.

You will handle daily branch operations and leverage technology to assist customers with their financial transactions, while adhering to all policies and procedures.

Qualifications

• No university/college degree required.
• No specific certification required.
• Role typically does not require significant prior experience.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on available options.
• Identifies banking opportunities during conversations and makes appropriate referrals.
• Engages customers in the lobby to connect them with PNC products.
• Educates customers on managing financial transactions using technology and tools.
• Adheres to policies and procedures and maintains efficient, accurate branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. seeks a Teller to join the Six Forks Branch in Raleigh, NC. The role focuses on delivering excellent customer experiences, educating clients on banking options, and identifying opportunities to refer up the chain for solutions.

You will handle daily branch operations and leverage technology to assist customers with their financial transactions, while adhering to all policies and procedures.