Teller - Cash, Service & Cross-Sell Pro

Santander Group; New Jersey; On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is seeking a Full Time Teller in Jersey City, NJ to assist customers with financial needs, process transactions, and provide exceptional service while maintaining an accurate cash drawer and adhering to policies.

You will engage customers, educate them on self-service options, support branch operations, and may assist with nearby locations. Qualifications include cash handling, customer service, and Spanish language proficiency.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns.
• Ability to follow directions, policies and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to engage customers.
• Ability to work branch hours, including weekends and evenings.
• Spanish language required.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area and welcoming environment.
• Responsibilities may extend to supporting nearby branch locations based on business needs.

Skills

Cash handling

Customer service

Spanish language

Communication skills

Attention to detail

Risk awareness

Education

High school diploma or GED

Job description

Santander is seeking a Full Time Teller in Jersey City, NJ to assist customers with financial needs, process transactions, and provide exceptional service while maintaining an accurate cash drawer and adhering to policies.

You will engage customers, educate them on self-service options, support branch operations, and may assist with nearby locations. Qualifications include cash handling, customer service, and Spanish language proficiency.