Teller: Build Relationships & Guide Financial Goals

Citizens; Point Pleasant Beach (NJ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Community commitment

Career opportunities

Comprehensive benefits

Job summary

Citizens Bank is hiring a Teller in New Jersey. You will greet customers in the lobby and assist with transactions using mobile apps and ATMs, delivering personalized advice and connecting customers with bankers for next steps.

The role emphasizes customer service, product knowledge, and adherence to financial policies, with opportunities for growth and a comprehensive benefits package.

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.

Responsibilities

• Greet customers in lobby and demonstrate mobile app/ATMs for transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits while following all policies.

Skills

Customer service

Communication

Problem solving

Digital banking

Active listening

Questioning needs

Team collaboration

Adaptability

Education

High School diploma or GED

Job description

Citizens Bank is hiring a Teller in New Jersey. You will greet customers in the lobby and assist with transactions using mobile apps and ATMs, delivering personalized advice and connecting customers with bankers for next steps.

The role emphasizes customer service, product knowledge, and adherence to financial policies, with opportunities for growth and a comprehensive benefits package.