Banking Teller - Tech-Savvy Customer Care

Citizens Bank; Red Bank (NJ); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Health insurance

401K with company match

Tuition assistance

Volunteer time off

Job summary

Citizens Bank in Red Bank, NJ is hiring a Teller. You will greet customers, assist with transactions, and demonstrate digital tools like mobile apps and ATMs. You’ll provide personalized financial guidance and connect clients to Bankers for next steps.

This role supports customer relationships with strong listening, questions to identify needs, and compliant cash handling. Branch hours include weekends and evenings, with competitive pay and benefits.

Qualifications

• High School degree or GED is required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year customer experience, recommending and referring products to customers.
• Strong listening and communication skills.
• Ability to ask questions and identify customer needs.
• Customer-centric approach to deliver exceptional service.
• Comfort with using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers in lobbies and assist with basic transactions.
• Demonstrate mobile app and ATM usage to complete simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Ensure compliance with all financial policies and proper cash handling.

Skills

Listening

Communication

Customer-centric service

Ask questions to identify needs

Problem solving

Transaction experience

Digital technology use

Education

High School degree or GED

Job description

Citizens Bank in Red Bank, NJ is hiring a Teller. You will greet customers, assist with transactions, and demonstrate digital tools like mobile apps and ATMs. You’ll provide personalized financial guidance and connect clients to Bankers for next steps.

This role supports customer relationships with strong listening, questions to identify needs, and compliant cash handling. Branch hours include weekends and evenings, with competitive pay and benefits.